To seek assistance from the Human Resources Department at Hilbert College:
Maura A. Flynn, PHR
Office of Human Resources
Franciscan Hall, 2nd Floor
Fax: (716) 558-6381
Job Summary: Primary focus is working with students and office staff in administering student finance programs (federal, state, and institutional) and being responsible for the accounting of daily student account transactions. Front desk position in Student Financial Services office. Responsibilities include general counseling of current and prospective students in all matters pertaining to financial aid and the payment of tuition and fees; post payment and EFT to student accounts; post documents received in system; daily cash reconciliation; assessing bookstore charges to student accounts. Secure payment plan promissory notes; follow-up with delinquent accounts; serve as back up to Student Records activity; receive all incoming phone calls, correspondence, and walk-ins; organize and complete mailings; order and inventory office supplies; willingness to cross train.
Requirements/Qualifications: Excellent oral and written communication skills; mathematical aptitude; knowledge of general office practices and procedures; ability and willingness to learn and to work with people in a variety of settings with special emphasis on problem solving; customer service orientation, friendly, positive attitude. Working knowledge of Microsoft Office software programs including Word and Excel; aptitude for learning computer system – PowerCampus/PowerFAIDS; familiar with basic accounting principles. Associate’s degree with 2-3 years of experience in a financial setting.
Interested candidates should submit a cover letter, resume and contact information for three professional references to:
Maura A. Flynn
Director of Human Resources
Hilbert College is an Equal Opportunity Employer
Women and minorities are encouraged to apply
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