Parent Housing FAQS

  1. Are the residence hall and apartments co-ed?
  2. When can my student move in?
  3. How are roommates assigned?
  4. How many roommates are in a room?
  5. What size bedding will my student need?
  6. What if there is a roommate problem?
  7. Are single rooms available?
  8. What if a student needs special accommodations?
  9. What is furnished in a residence room?
  10. Can furniture be removed and replaced with my student's own?
  11. What are some of the things my student should bring?
  12. What is not allowed?
  13. What electrical appliances are allowed?
  14. May my student bring a refrigerator?
  15. Where can a student do laundry?
  16. Are pets allowed?
  17. Are there hookups in each room for computers?
  18. Is phone and cable service provided?
  19. What if a student needs to arrive before residence halls open?
  20. Where do packages need to be sent for moving into the residence hall?
  21. Can my student bring a car?
  22. Can students have bikes?
  23. Can students leave belongings in their rooms between semesters or during breaks?
  24. Does Hilbert provide summer storage for returning students?
  25. Who cleans the residence hall rooms?
  26. Who oversees the day-to-day operations of the residence hall and apartments?
  27. What if a problem arises?
  28. What if a student gets sick?
  29. Are belongings safe in the rooms?
  30. Is there a curfew?

1. Are the apartments and residence hall co-ed?
Yes, the apartments and residence hall accommodate both female and male students.  Individual Residence Hall suites, which consist of two bedrooms with a private bathroom, and apartments, which consist of four or five bedrooms and two bathrooms, are assigned by gender.  That is, all residents assigned to a suite or apartment will be of the same gender.

2. When can my student move in?
Your student will receive in the mail check-in dates and times in mid-July. We can make arrangements for students to arrive before official opening. To learn more, contact the Office of Residence Life at 649-7900, ext. 362, or e-mail us. Generally, students move into the residence hall the weekend before classes begin.

3. How are roommates assigned?
Mutual requests for specific individuals are honored when possible. Otherwise, roommates are assigned on the basis of information supplied on the residence hall contract. Special consideration is given for a non-smoking roommate. No room assignments are made on the basis of race, color or national origin.

4. How many roommates are in a room?
Most rooms are double occupancy. However, some are triple occupancy should the need arise.  Apartment bedrooms are single occupancy

5. What size bedding will my student need?
Twin-size bedding will fit the beds in the residence hall.

6. What if there is a roommate problem?
Students should first contact their resident assistant (RA) who will attempt to mediate and resolve problems. If there is still a problem, alternatives can be discussed with the residence life director. If you would like to find out how the situation is being handled or get additional information, contact the residence hall director.

7. Are single rooms available?
A limited number of single rooms are available on a first-come, first-serve basis. Indication of a request for a single room on the residence hall contract does not guarantee the request will be granted. Students who are granted a single room will be sent confirmation by the Office of Residence Life. All others will be assigned a double room and placed on a single room waiting list. First-year students may inquire as to the availability of apartment living.

8. What if a student needs special accommodations?
Resident students may request special accommodations if required for a medical or mental health condition. Requests should be made through the Office of Residence Life.

9. What is furnished in a residence room?
There is a bed, desk, chair, chest of drawers, and closet space for each student. Blinds are also furnished in each room. All rooms are carpeted.

10. Can furniture be removed and replaced with my student's own?
No, furniture provided is permanent and may not be removed even if the number of students in the room changes.

11. What are some of the things my student should bring?
To start, we suggest a student bring items that will make him or her feel at home. A complete list of things we suggest to bring is available online.

12. What is not allowed?
Items like toaster ovens, hot plates, candles, and microwaves are not allowed in residence rooms. For a more thorough list, check out What to Leave at Home.

13. What electrical appliances are allowed?
Radios, stereos, televisions, computers, clocks, hairdryers, irons, shavers, and coffee pots are permitted.

14. May my student bring a refrigerator?
Yes, one refrigerator, not exceeding 3 cubic feet, is allowed per residence hall room.

15. Where can a student do laundry?
Free laundry facilities are located in the residence halls and each apartment building.

16. Are pets allowed?
No, pets are not permitted in the residence hall with the exception of small fish.

17. Are there hookups in each room for computers?
Yes, all rooms in the residence halls and apartments have land line and wireless access for computers.

18. Is phone and cable service provided?
Phone jacks are provided in each room. It is the student's responsibility to contact the phone company to request service by calling 1-800-698-3545 or 890-7100. All transactions are handled directly between the student and phone company. Basic cable service is also available at no charge in each room.

19. What if a student needs to arrive before residence halls open?
We can make arrangements for students to arrive before official opening. To learn more, contact the Office of Residence Life at 649-7900, ext. 362, or e-mail us.

20. Where do packages need to be sent for moving into the residence hall?
All packages sent to Hilbert College should be sent to the resident's room. Packages must have the student's name and room number and the college's street address (5200 South Park Ave., Hamburg, NY 14075). Perishable deliveries, like flowers, should be delivered to the front desk of the residence hall and the resident will be notified immediately.

21. Can my student bring a car?
Any student may have a car on campus. Cars must be registered with the Office of Campus Safety located in the Campus Center, Upper Level. A student will receive a parking permit which must be displayed on the car's rearview mirror.

22. Can students have bikes?
Bikes are permitted on campus. They may be parked outside at the bike racks provided. Students are encouraged to use a sturdy bike lock when parking a bike outside.

23. Can students leave belongings in their rooms between semesters or during breaks?
Yes, students returning to the same room after the break may leave their belongings. Even though the residence hall is locked and secure during breaks, students are encouraged to take valuable items home. Electrical items must be unplugged, wastebaskets emptied, refrigerators defrosted and emptied, and windows must be closed and locked.  Apartments remain open during the breaks.

24. Does Hilbert provide summer storage for returning students?
Hilbert does not have space for students to store their belongings during the year or summer. Belongings cannot be left in the residence hall or apartments during the summer before the start of the fall semester.

25. Who cleans the residence hall rooms?
Students are responsible for cleaning their own rooms. College maintenance staff clean the common areas, such as the hallways and lounges. Vacuum equipment is available for student use.

26. Who oversees the day-to-day operations of the residence hall and apartments?
The Director of Residence Life is responsible for the day-to-day operations. The residence life director oversees the hall director and resident assistants (RAs) who interact with students daily.

27. What if a problem arises?
A resident assistant (RA) is available on each floor and in each apartment building to assist residents with a variety of concerns. They can also refer residents to appropriate campus offices for help, like the Counseling Center, or other community resources if needed.

28. What if a student gets sick?
The Health and Wellness Center is open 9 a.m. to 2 p.m. Monday-Friday.  During off-hours, resident assistants (RAs) are on site and can readily respond in person should a student emergency arise. Emergency medical services are available within minutes of campus. Campus safety personnel are also trained and certified in CPR and first aid.

29. Are belongings safe in the rooms?
Nothing is completely secure. However, to enhance security, students are encouraged to lock their rooms and carry their room key at all times. Exterior doors are locked 24 hours a day.

30. Is there a curfew?
No, there isn't a curfew in the residence hall or apartments.