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  • Home/
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  • Making a Payment

Making a Payment

Online Payments and e-Billing

All billing is done electronically via Nelnet, ensuring a convenient, secure, cost-effective, and paperless process. Students can add parents or a third party as authorized users and will receive automatic email notifications. Payments can be done via bank account or credit cards. Payment plans are also available through the due date on the bill.

Students can check their Hilbert email in June for their fall bill.

Hilbert also currently offers a monthly payment program which divides the semester’s tuition into four monthly payments. The finance charge ranges from $55-$100, depending upon the amount financed on the plan. You will be required to complete a tuition plan promissory note. Payments received after the ten-day grace period following the due date are assessed a $100 late fee.

To access Nelnet, log into your Self-service account. On the Finance tab, select Payment Options.

Go to Self-Service

Authorized Payments on Behalf of Students

Directly connect to Nelnet to view/pay on behalf of your Hilbert student.

Pay Bill on Nelnet

Tuition Payment Policy

  • Preparation
  • Policy
  • Fee Info
  • Past Due

Preparing for your Bill

Before making the decision to attend Hilbert, filing the FAFSA and New York State TAP applications are strongly encouraged and in specific cases, required for scholarship disbursement. Scholarships which require students to file a FAFSA are communicated within Hilbert’s Scholarship policies. The appropriate Hilbert school codes and signatures must be identified on each application in order for the Hilbert College Financial Aid Office to receive your information. US resident students who wish to opt out of submitting the FAFSA must inform the Student Finance Office through communication with an Admissions representative or by sending an email to studentfinance@hilbert.edu prior to course registration.

Understanding your financial aid

After submission of the FAFSA and NYS TAP (if applicable) applications, the Hilbert College Financial Aid Office will issue follow-up instructions and/or provide an individualized Financial Aid Package. Contained in the financial aid package are instructions for each student to visit finaid.hilbert.edu and either accept or decline the scholarships, grants and student loans that have been offered. First time students who accept the offer of a federal student loan must also complete a Master Promissory Note and Entrance Counseling by signing into the studentaid.gov account created when the FAFSA process began.

After class registration

Tuition bills are available after class registration takes place.  Student bills will reflect pending financial aid only if the preceding financial aid application steps have been completed. Typically, fall e-bills are emailed to students in early June, spring bills are emailed in early December, and summer bills are emailed in early May.  Changes to registration load or financial aid will result in a revised e-bill notification. Please note, residency charges are assessed on the bill only after placement in a residence hall is completed by the Residence Life staff. All students are required to sign a financial responsibility agreement at time of registration.

  • Step 1
    Apply & gain acceptance to Hilbert



  • Step 2
    File FAFSA (& TAP if applicable)



  • Step 3
    If required, submit additional documents



  • Step 4
    Submit Enrollment Deposit(s)



  • Step 5
    Accept or decline offered aid



  • Step 6
    Complete MPN & Counseling if applicable

  • Step 7
    Register for classes



Payment Policy

All tuition balances are payable by the published due date on the bill, accessed in Nelnet via Self-Service following registration. It is highly encouraged that payments be made online via Nelnet (via self-service portal at selfservice.hilbert.edu). However, payments made directly to the Student Finance Office by cash, check, debit card, and money order are also acceptable. Any credit card payments must be paid online via Nelnet.

Billing due dates: The college requires that all students make full payment arrangements by the due date established on the bill each semester. Failure to respond by the payment due date will result in a $100 late fee. Late fees are not applied to students who have submitted verification of third party education benefits to the Office of Student Finance.

Bill payment designees

  • Students are highly encouraged to add an authorized payer to their account in Nelnet. A copy of the bill and reminder messaging is delivered to the authorized payer via email only after the student identifies the individual. Prior to the billing due date while logged into Nelnet, students or authorized payers must pay the balance in full less pending financial aid listed on the bill, OR enroll in a four-month payment plan serviced by Nelnet. A $55 enrollment fee will apply and payments will be auto-debited each month. If the billing due date has passed, students must contact the Office of Student Finance for further payment options.
  • Students who will receive employer reimbursement must sign an employer payment promissory note in the Office of Student Finance to defer payment until after grade report is made available. Employer reimbursement finance charges are based on credit hours registered for: 1-6 credits $55, 7-9 credits $70, 10+ credits $100. Payment is due two weeks after grades are available. Student employer information is collected by the Student Finance Office to verify the employer is assisting with the balance.
  • Step 1
    Register For Classes



  • Step 2
    Log into Self-Service, Finance - Nelnet


  • Step 3
    Look for the billing due date when bill is available

  • Step 4
    Add authorized payer (if applicable)


  • Step 5
    Enroll in payment plan/make payment


Important Considerations Regarding Fees

Students registered in an on-campus undergraduate program will have fees assessed on their tuition bill. These fees are mandatory and cover participation in campus activities and access to technology services. A full listing of current tuition and fees is on the Hilbert College website. Students must be registered for classes in order to take advantage of the services that fees cover.

Campus activity & technology access

Prior to:

  • Collection of Hilbert-issued laptop
  • Residence Hall move-in
  • Practicing with an athletic team

Students must have full payment arrangements made prior to the billing due date. It is in the best interest of each student to complete the FAFSA process and register for classes on time. Late registrants are afforded flexibility on these items only after the Student Finance team can verify acceptance of student aid or that full payment arrangements have been made.

  • Step 1
    Make full payment arrangements



  • Step 2
    Athletes may practice




  • Step 3
    Residents may move in




  • Step 4
    All new full-time undergraduate HC students may obtain laptops

  • Step 5
    Add/Drop deadline takes place



Past Due Balances

New students

Failure to make any payment arrangements after the billing due date has passed or before the last day of Add/drop, whichever is later, will result in dismissal from a Hilbert College residence (if applicable). A Student Finance representative will advise registration cancellation or course withdrawal. Please refer to the Hilbert College Tuition Refund Policy for information regarding tuition liability.

Returning students

Should a returning student fail to register for their subsequent term classes by the last day of the preceding semester, a late registration fee of $50.00 will be assessed to the student bill.  Failure to make any payment or enroll in a payment plan after the billing due date has passed and before the last day of add/drop will result in the cancellation of registration and dismissal from a Hilbert College residence (if applicable). Please refer to the Hilbert College Tuition Refund Policy for information regarding tuition liability.

All students

At any point, questions regarding costs, financial aid or billing questions may be directed to the Student Finance Office. Contact information for the Financial Aid and Student Account teams is located on the Hilbert College website. 

The College will not allow future registration until the account is paid in full or satisfactory progress toward payment plans has been made. Students who are delinquent on payment plans may not register for the following semester.

For delinquent accounts, outside collection and legal action will be taken to secure payment due to the college. The cost of these collection services will be the student’s responsibility.

If your account is not fully paid or deferred upon by the payment due date you must contact the Student Finance Office, located on the second floor of Franciscan Hall, for further instructions.

Employer Tuition Reimbursement

If you are eligible for tuition reimbursement from your employer, you are allowed to sign an employer payment promissory note to defer payment until two weeks after the grade report is mailed. The finance charge for this note ranges from $55-$100, depending upon the number of credit hours. You are responsible for payment of full charges, including the finance fee.

Financial Aid Deferments

Upon completion of properly validated financial aid award documents and loan applications, the Student Finance Office will defer the amount of the estimated grants and loans against the institutional charges for the semester. It’s the student’s responsibility to respond to any requirements in a timely manner.

Failure to do so will result in the loss of the deferment, late charges may be assessed and payment will be expected immediately. If loss of financial aid results in non-payment of the account, the account may be placed with a collection agency. The collection fee (up to 50% of debt) and, if necessary, litigation costs, will be the student’s responsibility.

Contact our Student Finance Office

Connect with our Student Finance Office for any monetary or financial aid questions, concerns, or issues. Located in Franciscan Hall, on the second floor, we strive to help you succeed. 

PH: 1-800-649-8003
FAX: 716-649-1152

Office Hours
Monday - Thursday:
8:00 am - 4:30 pm
Friday: 8:00 am - 4:00 pm

Call Us at (716) 926-8939 Email Us At
studentfinance@hilbert.edu

 Helpful Aid Links

CostsScholarships & GrantsNet Price CalculatorApply for Student LoanFinancial Aid FAQsRefund PoliciesConsumer InformationFinancial Literacy ResourcesUG Cost of Attendance

Our Staff

Looking for a more personalized approach? Reach out to our staff.

Debra Matot
Student Finance Coordinator
Call: (716) 926-8939
dmatot@hilbert.edu

Ben Elniski
Financial Aid Counselor
Last Names A-K
Call: (716) 926-8792
belniski@hilbert.edu

Joanna Zadvorney
Assistant Director of Financial Aid
Last Names L-Z
Call: (716) 926-8832
jzadvorney@hilbert.edu

Beverly Chudy-Szczur
Associate Bursar
Call: (716) 926-8940
bchudy@hilbert.edu

Julie Lanski
Director of Student Financial Services/Bursar
Call: (716) 926-8945
jlanski@hilbert.edu

Stephanie Schroeder
Director of Financial Aid
Call: (716) 926-8831
sschroeder@hilbert.edu

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For accessibility help, contact Debra McLoughlin at dmcloughlin@hilbert.edu or call (716) 926-8826.
For media inquiries, contact media@hilbert.edu.

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