Hilbert IT Services should be able to resolve most issues with the Hilbert laptop. Should their laptop be considered defective or require more extensive repairs, Hilbert IT will work with a local repair shop to resolve those issues. Should the student experience issues with their laptop while away from campus during a break period, HP will provide ‘Pick up and Return’ support
Students are responsible for the cost of repairs for damage linked to careless or negligent use or loss. Students are responsible for the replacement of the laptop PC if it is lost or stolen. Hilbert College recommends checking with your homeowner’s or renter’s insurance policy for coverage in the event the laptop is lost or stolen