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Helpdesk Status Updates

Helpdesk Updates

  • RESOLVED: Issues Connecting to Argos
    Dec 19, 2022 | Full story

  • RESOLVED: Issues Logging in to Argos
    Nov 18, 2022 | Full story

  • RESOLVED: Intermittent Wifi Issues
    Sep 28, 2022 | We wanted to make you aware that we are experiencing intermittent wifi issues across campus. Full story

IT Campus Reports

Our Information Technology Department conducts conducts assessments of Hilbert's technology infrastructure and services. Learn more from the PDF's below. November 2021 Report (PDF)

Service Status

Check out the status of software before you submit a ticket to our helpdesk. If the icon is shown as a green checkmark, the status is online and viable. If the icon has a yellow exclamation point, the software is currently having known issues. A red X indicates that the system is not working.

   Student  Faculty  Staff
Email      
Blackboard      
Self-Service      
Argos      
Wireless      

Service Help

Have an issue but don't see it reported on our service status table? Submit a ticket to our IT Helpdesk to get the word out and solve the problem! 

Hours: 
Weekdays 8:30 am - 4:30pm
Location: Bogel Hall 156

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For accessibility help, contact Debra McLoughlin at dmcloughlin@hilbert.edu or call (716) 926-8826.
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